Cancellation policy

8. right of withdrawal for consumers according to § 13 BGB

8a. Cancellation policy

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise your right of withdrawal, you must send me

Silvia und Wolfram Jordan GbR
Gartenstraße 4
01744 Dippoldiswalde
E-Mail: papier-ideen[at]
Tel: +49 3504 6290100

by means of a clear statement, a letter sent by mail or e-mail about your decision to revoke this contract.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, I must refund all payments I have received from you, excluding delivery costs, without delay and at the latest within fourteen days from the day on which I received notification of your withdrawal from this contract. For this repayment, I will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Please send the goods back to me unused, in original packaging and unbreakable.

As a rule, freight collect shipments will not be accepted.

These regulations do not constitute mandatory requirements for the effective exercise of the right of withdrawal.

You only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for testing the quality, characteristics and functionality of the goods.

In the event of damage due to improper packaging, I may claim compensation for lost value.

After expiration of the 14-day right of withdrawal, the goods can be returned only after consultation and charging a handling fee. This decision is the responsibility of papier+ideen Silvia Jordan.

8b. Reference to non-existence of the right of withdrawal

According to § 312g BGB, the right of revocation does not apply to articles that are not prefabricated and for whose production an individual selection or determination by you is decisive or which are clearly tailored to your personal needs.

8c. Sample cancellation form

You can use the following revocation sample for the revocation:


Silvia und Wolfram Jordan GbR
Gartenstraße 4
01744 Dippoldiswalde
E-Mail: papier-ideen[at]
Tel: +49 3504 6290100

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only in case of notification on paper)


(*) Delete as applicable.